Shipping destinations

  • Hong Kong
  • Macau

 

Free Shipping and Shipping Fee

Jebsen Corporate Solutions offers free shipping on all orders if the order amount is above HK$500 except the below outlying Islands and non-urban areas* in Hong Kong.


Hong Kong (if order amount is above HK$500) (Except Below)*免費
CHEK LAP KOKHK$200
CHEUNG CHAU
DISCOVERY BAY
HEI LING CHAU
LAMMA ISLAND
LANTAU ISLAND
MA WAN
PENG CHAU
TAI O
TUNG CHUNG
MAJOR AREAS IN MACAUFree (If order amount is less than HK$1,000, a delivery charge of HK$100 shall apply)
*All order value on above table refer to order value after discount and in HK$ currency.

 

*凡須送貨到不設電梯的樓宇或因貨品過大，或不能使用升降機運載貨品時，顧客須繳付每層HK$50之搬運費
*In case where an item to be delivered cannot fit in a lift or be transported by the lift, or no lift is available for goods delivery, which will require the delivery staff to walk up the stairs, there will be additional delivery charge of HK$50 per floor

 


Shipping lead time

Hong KongMacau
2 – 5 days3 – 7 days
*Remarks:
1. All the lead time stated above is based on business day of Hong Kong
2. The above lead time table does not refer to pre-order item.
3. The above lead time does not refer to product that needs installation.

 

P.O Box

Please note that we cannot ship to P.O boxes. We kindly ask you to provide an alternative address which is not a P.O box.

 

Remarks:

The above delivery fees exclude the charges incurred if the delivery address does not have lift, cannot fit into the lift or the deliver needs to walk through a floor of staircases. A surcharge will be required which is charged by the deliver. Please contact our CS department prior to your order if you would like to get a quote on the exact surcharge which your deliver address fall in this situation.

 


Order Tracking

Your order would be delivered by Jebsen Logistics or S.F. Express.

For Jebsen Logistics order, please contact Jebsen Logistics hotline at (852) 3180 3030 for tracking your order delivery status.

For S.F. Express orders, please enter your waybill number (tracking code on shipping confirmation email) on S.F. Express website to track and trace your order delivery status. If the you order has been picked up by S.F. Express, please contact S.F. Express Customer Service hotline at (852) 2730 0273.